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Cloud Technology Consultant

Category:Contract
Location: Montreal, QC H3A 3H3
Posted:Wed, March 25, 2020

Opportunity located in downtown Montreal       

Cloud Technology Consultant Microsoft

Opportunity Type: Contract 

Duration: 1 years with extension

The Migration Velocity Manager focuses on helping customers execute their data migration strategy to move to the Microsoft Cloud. The MVM is a resource well versed with the Migration Process knowledge & Toolset used by the Fast Track Migration team. The Migration Velocity Manager is accountable for the end-to-end migration experience for a customer and is responsible for driving migration throughput and customer satisfaction.

 

Current Responsibilities:

  • Plan with the customer to build a schedule that moves the customer’s data to the Microsoft Cloud in the fastest and efficient manner.
  • Manage communications with various stakeholders in the case of Enterprise customers with complex, long-drawn migration windows.
  • Act as a bridge between the Migration execution team and the customer – keeping customers appraised of the data migration progress and challenges via automated reporting and communication.
  • Partner with the FastTrack Engineer on driving pre-flight conversations, helping customers create pre-flight motions, and recommend remediation steps for failed pre-flight users.
  • Create and manage all migration events in line with customer schedule creation.
  • Recommend best practices for key pilot migrations, and accordingly define customers velocity batch sizes, as part of the scheduling exercise. 
  • Partner with the migration back-end teams to land the most optimal schedule for the customer.
  • Updating high-level schedule in the internal tools to provide visibility of the customers coming in for migrations, migration type and volumes for the Migration factory to plan for resourcing.
  • Ensure migration credentials, infrastructure decommission, and customer is offboarded/completed after the migrations are completed. Co-ordinate with Infrastructure and Support teams to accomplish this.
  • Be the single point of contact to address escalations coming from customers through a migration engagement.
  • Keep internal stakeholders appraised and leverage other FT resources aligned with the account (FM, FE, FTA, CSM, LT) as necessary.
  • Own the creation and the data collection for the migration questionnaire
  • Partner with the migration team to drive reductions in the window between pilots and velocity for a customer. Move customers to production without sacrificing quality.
  • Take on the responsibility of pilot migrations and runbook creation, and feed to velocity partner teams.
  • Providing feedback on ways to automate aspects of the role, and continuously find and recommend ways to leverage modern tooling, where possible.

Required Capabilities

  • 4 years+ of Technical proficiency in Exchange and Exchange Online, Active Directory, and related technologies.
  • Prior Customer and Partner Focus experience
  • Bilingual

Skills

  • Must have experience MSFT exchange 4+
  • SharePoint/ One drive 4+

Must be Bilingual English/Portuguese (the addition of Spanish would be a plus)

 

 Please send your CV at jean-sebastien.mb@experis.ca